FAQs
Frequently Asked Questions (FAQ)
Quick answers to the most common questions about eGrabby
What is eGrabby?
eGrabby is a digital marketplace offering premium digital bundles (templates, prompts, videos, fonts, etc.)
and a fully skill-based contest platform where users can participate using creative video submissions.
Are the contests gambling or luck-based?
Absolutely NOT. eGrabby hosts skill-based contests only.
No gambling, betting, lotteries, or chance-based wins.
Winners are selected using:
✔ 60% Jury Score
✔ 40% Public Voting
✔ 60% Jury Score
✔ 40% Public Voting
How do I join a contest?
Simply purchase any digital product with a contest entry benefit.
After purchase:
1️⃣ Go to “My Account” → “My Contest Submissions”
2️⃣ Upload your 60-second talent video
3️⃣ Wait for approval & share the link to get votes
1️⃣ Go to “My Account” → “My Contest Submissions”
2️⃣ Upload your 60-second talent video
3️⃣ Wait for approval & share the link to get votes
When will I receive my digital product after payment?
Delivery is instant.
Download links appear on:
✔ Order Confirmation Page
✔ Email Inbox
✔ My Account → Downloads
✔ Order Confirmation Page
✔ Email Inbox
✔ My Account → Downloads
My video is not uploading. What should I do?
Please check:
✔ File Size under 100MB
✔ MP4 format recommended
✔ Stable internet
If still facing issues, email:
support@egrabby.com
✔ File Size under 100MB
✔ MP4 format recommended
✔ Stable internet
If still facing issues, email:
support@egrabby.com
How are winners selected?
Winners are chosen based on:
✔ Creativity
✔ Talent
✔ Originality
✔ Public voting
✔ Jury Evaluation
No random selection or luck.
✔ Creativity
✔ Talent
✔ Originality
✔ Public voting
✔ Jury Evaluation
No random selection or luck.
Can I withdraw wallet points as cash?
No. Wallet points are not convertible to cash.
They can be used for:
✔ Contest entries
✔ Vouchers & coupons
✔ Premium features
✔ Contest entries
✔ Vouchers & coupons
✔ Premium features
What if I didn’t receive my purchase email?
Please check:
✔ Spam/Junk folder
✔ Promotions tab (Gmail)
If still missing, contact us and we will resend instantly.
✔ Spam/Junk folder
✔ Promotions tab (Gmail)
If still missing, contact us and we will resend instantly.
Can I participate from UAE or other countries?
Yes! eGrabby supports both:
🇮🇳 India
🇦🇪 UAE
More countries will be added soon as contests expand.
🇮🇳 India
🇦🇪 UAE
More countries will be added soon as contests expand.
What happens if I am disqualified?
You may be disqualified for:
❌ Plagiarism
❌ Fake votes or multiple accounts
❌ Offensive or copyrighted content
Disqualification may result in losing rewards/points.
❌ Plagiarism
❌ Fake votes or multiple accounts
❌ Offensive or copyrighted content
Disqualification may result in losing rewards/points.
How do I contact support?
📧 Email: support@egrabby.com
📞 Phone: +91 93847 56847
🏠 Location: Tirunelveli, Tamil Nadu
📞 Phone: +91 93847 56847
🏠 Location: Tirunelveli, Tamil Nadu
